417 Arden Ave, #106B, Glendale, CA 91203

Privacy Policy

Pacific Blue Insurance Agency

Website: https://pacificblueins.com/
Effective Date: October 20, 2026
Last Updated: October 20, 2026

1. Introduction

Pacific Blue Insurance Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information that you provide through our website, https://pacificblueins.com/ (the “Website”).

This Privacy Policy explains how we may collect, use, disclose, store, and protect personal information when you visit our Website, contact us, request information, or inquire about insurance products and services.

By using our Website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by law, we will request it separately.

2. Information We May Collect

Depending on how you interact with our Website and agency, we may collect the following categories of information:

A. Personal Identification Information

    • Name and surname.

    • Mailing address and residential address.

    • Email address.

    • Telephone or mobile number.

    • Other contact details you voluntarily provide.

B. Insurance-Related Information

If you request an insurance quotation, consultation, or other insurance-related service, we may collect information reasonably necessary to respond to your inquiry or provide the requested service. This may include property information, business information, vehicle information, coverage preferences, and other details relevant to the insurance product requested.

Certain insurance applications may require financial, health, identification, or other sensitive information. We will collect such information only when appropriate for the relevant purpose and subject to applicable legal requirements.

C. Communications

We may retain information contained in emails, telephone communications, contact forms, quotation requests, and other correspondence you send to us.

D. Technical and Usage Information

When you visit our Website, certain technical information may be collected automatically, depending on the Website’s configuration. This may include:

    • Internet Protocol (IP) address.

    • Browser type and operating system.

    • Device information.

    • Pages visited and time spent on the Website.

    • Referring website addresses.

    • Website performance and diagnostic information.

E. Cookies and Similar Technologies

Our Website may use cookies or similar technologies to support essential functionality, maintain security, remember preferences, and understand website traffic.

Nonessential analytics or advertising cookies will be used only as permitted by applicable law, including where consent is required. You may also manage cookies through your browser settings.

The cookies and tracking technologies actually used depend on the Website’s configuration and third-party services.

3. How We May Use Personal Information

We may use personal information for the following purposes:

    1. To respond to inquiries and requests.

    1. To provide information about insurance products and services.

    1. To prepare, coordinate, or facilitate insurance quotations, applications, or policy-related requests where applicable.

    1. To communicate with customers and prospective customers.

    1. To maintain business, service, and communication records.

    1. To operate, maintain, troubleshoot, and improve the Website.

    1. To detect fraud, security incidents, unauthorized activity, and other misuse.

    1. To comply with applicable laws, regulations, legal proceedings, and regulatory requirements.

    1. To establish, exercise, or defend legal claims.

    1. To carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law.

We will not use personal information for materially different purposes without providing any notice or obtaining any consent required by law.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

    • Your consent.

    • Taking steps at your request before entering into a contract.

    • Performing a contract or providing a requested service.

    • Compliance with legal obligations.

    • Legitimate business interests, where permitted by law and subject to applicable privacy rights.

The applicable legal basis will depend on the information collected and the purpose for which it is processed.

5. How We May Share Information

We do not disclose personal information indiscriminately. Depending on our actual business arrangements and the service requested, we may share information with:

A. Insurance Companies and Authorized Insurance Partners

Information may be shared with insurers, insurance brokers, underwriting organizations, or other authorized insurance-related parties when reasonably necessary to obtain quotations, evaluate applications, arrange coverage, or administer insurance services.

B. Service Providers

We may use service providers for website hosting, maintenance, cybersecurity, communications, information processing, analytics, and other business functions. Such providers may access information only as appropriate for their assigned functions and subject to applicable requirements.

C. Professional Advisers

We may disclose information to attorneys, accountants, auditors, and other professional advisers when necessary for legitimate business or legal purposes.

D. Government and Legal Authorities

Information may be disclosed when required by law, regulation, court order, or lawful governmental request, or when necessary to protect legal rights or prevent fraud or unlawful activity.

E. Business Transfers

Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.

We do not sell personal information for money. If our use of advertising, analytics, or other technologies constitutes a “sale,” “sharing,” or targeted advertising under applicable privacy law, we will provide any required disclosures and opt-out mechanisms.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to inquiries, providing services, maintaining appropriate business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of the business relationship, applicable insurance regulations, and legal recordkeeping requirements.

When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.

Please avoid sending highly sensitive information through ordinary email or unsecured website forms unless an appropriate secure method has been provided.

8. Your Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

    • Request access to personal information we maintain about you.

    • Request correction of inaccurate or incomplete information.

    • Request deletion of personal information, subject to applicable exceptions.

    • Request a copy of certain personal information in a portable format.

    • Withdraw consent where processing is based on consent.

    • Object to or restrict certain processing activities.

    • Opt out of certain sales, sharing, or targeted advertising activities, where applicable.

    • Appeal a privacy-rights decision where the law provides that right.

    • Avoid unlawful discrimination for exercising applicable privacy rights.

We may need to verify your identity before fulfilling a request. Some information may need to be retained to comply with legal obligations or complete legitimate business transactions.

To exercise a privacy right, contact us using the information in Section 14.

9. California Privacy Notice

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), and other applicable California law.

Depending on the circumstances, California residents may have rights to know, access, correct, delete, and obtain certain personal information, as well as to opt out of the sale or sharing of personal information and limit certain uses of sensitive personal information where applicable.

The CCPA contains exemptions and exceptions, including certain provisions relating to personal information collected, used, or disclosed in connection with insurance activities. Whether an exemption applies depends on the particular information and activity.

We will honor applicable rights and provide any legally required notices and mechanisms.

We do not intend to collect sensitive personal information for purposes unrelated to providing requested services or other permitted business purposes.

10. Third-Party Websites and Services

Our Website may contain links to websites, services, or resources operated by third parties.

We do not control the privacy practices, content, or security of third-party websites. Your interactions with those websites are governed by their own policies and terms.

We encourage you to review the privacy policy of any third-party website before providing personal information.

11. Children’s Privacy

Our Website is intended for a general audience and is not knowingly directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without legally required authorization. If we learn that such information has been collected unlawfully, we will take reasonable steps to address the situation.

If you believe a child has provided personal information to us improperly, please contact us using the details below.

12. Communications and Marketing

We may use contact information to respond to requests and provide service-related communications.

We will send marketing emails or text messages only where permitted by applicable law and subject to any required consent. You may opt out of marketing emails using the unsubscribe instructions included in the message or by contacting us.

For text messages, where applicable, you may reply STOP to opt out and HELP for assistance. Message and data rates may apply if a text messaging program is offered. The availability of any such program must be confirmed before publication.

Opting out of marketing communications will not prevent us from sending necessary service-related or legally required communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Website functionality, legal requirements, or other relevant circumstances.

Any revised Policy will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

14. Contact Information

For questions about this Privacy Policy or to submit a privacy-related request, contact:

Pacific Blue Insurance Agency
Website: https://pacificblueins.com/
Address: 417 Arden Ave, Glendale, CA 91203, USA
Main Telephone: 818-484-8720
Email: info@pacificblueins.com

The postal address and telephone numbers above are based on publicly available third-party directory information and should be verified before this Policy is published.

End of Privacy Policy

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